Where is the filter?

Generally, the filter is in the ceiling mounted return air grille or behind the grille if there is a wall mounted low level return air grille.

Is the filter easy to install?

Yes, the AirClean disposable filter is designed to fit into existing return air grilles and can be fitted by any handy person.

How do I know when it’s time to change my filter?

A visual check of the AirClean filter is required. When the light-coloured filter medium has changed from medium to dark grey (trapped and accumulated pollutants – dust, lint, pollens virus carriers etc) it’s time for a new one.

How often should I change my filter?

For Home: every 12 months* is recommended. For Office: every 3-6 months* or have a regular maintenance program in place.
*This may vary depending on the environment.

What is G4?

G4: Manufactured to European standard EN779:2012.
These ratings are determined by adding particles of varying sizes, from .3 microns to 10 microns, into a controlled testing environment. The particles are added upstream of the test filter and a laser particle counter samples the air before it enters the filter and again after it leaves the filter. The two particle counts are compared to calculate the Particle Size Efficiency of the tested filter. Once this is determined, a parameters chart is used to determine the filters rating.

Can I wash or vacuum the filter?

No. AirClean™ Filters are disposable – AirClean™ strongly recommend not to wash or vacuum the filter as pollutants and virus carriers are trapped in the filter and can’t be removed.

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